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  • Prod Heating

    CUSTOMER COMMENTS

CUSTOMER COMMENTS

Hi,
I wanted to say we were very happy with the service your company provided. The technician was very informative and provided great tips for us. We will definitely use your company in the future for our fireplace/furnace/ac needs.

Randy -- Kitchener, Ont.


Dear Peter
Just a word of thanks to you and your staff for the way in which all of you handled the paper work, phone calls to the office and the installation of my new furnace and air conditioner in early August. Special thanks to your crew for their willingness to answer all questions and how polite they were not just to me but from what I have heard to all the people that they did installations for in the complex.
I couldn’t have asked for a more helpful and friendly group of people. Again many thanks to all.

Sincerely - N. Green

I found your company to be superior to the other retailers.
We recently purchased a stand alone fire place from Service 1st Heating and Cooling. The experience from Service 1st Heating And Cooling was flawless from: The Professional Sales Staff, the installation crew and the office staff.
I am very particular on purchases and am very inclined to do thorough research. Rest assured, I believe that Service 1st Heating And Cooling provides the best product.

Kind Regards -- Kevin -- Cambridge

My husband and I have a six year old home and the furnace gave out as it was a low end furnace used by new home builders. Service 1st responded promptly and were out to our home the same day as we were without heat. We were thrilled with the news of the numerous rebates that were available to us and Peter explained the benefits of purchasing the new 2 Stage Variable Speed gas furnace to us in detail. Service 1st made it very easy for us to receive the grants and rebates as they filled out all of the required time consuming documents. We were impressed with Peter’s professionalism and “no pressure” approach. We felt very comfortable with our decision and have been extremely happy with the installation and the performance of our new furnace. We no longer hear the furnace turning on and off and have noticed the temperature is consistent throughout the house. We found the installers to be very professional, courteous and knowledgeable and left our house in good order.
We received a very fair price for an exceptional product and once we receive the Federal and Provincial rebates, they will have almost paid for the entire furnace. We highly recommend Service 1st!

Best Regards -- Jeanine

Hi Peter,
I just wanted to say "thank you" to you and your amazing team. Thank you is not adequate in depth to express my appreciation for all that Service1st did for us last week. It's been a week of quiet, safe furnace heat for us, and I can honestly say that you and the team may have saved our lives.
Oliver was extremely professional, helpful and neat. The girls that came to do the duct cleaning were exceptional, and left our house wonderfully clean.
I will recommend Service 1st to anyone I know that needs service, or installation of heating and cooling.
From the bottom of my heart, Thank you!

Sincerely -- Shelley

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