Share Your Service 1st Experience
Had a great experience with Service 1st Heating & Cooling? We'd love to hear about it.
Your experience can help other homeowners feel more confident when choosing an HVAC company. Record a short video telling us about your experience, then upload it using the secure form below.
Upload Your VideoHow to Record Your Video
Your video doesn’t need to be professionally produced—a phone, tablet, or webcam is all you need. Find a reasonably quiet spot, make sure your face is well lit, and speak naturally!
Using Your Phone
- Hold your phone horizontally if possible.
- Position the camera at about eye level.
- Face a window or light source rather than having bright light behind you.
- Find a quiet location with minimal background noise.
- Keep the video relatively short — approximately 1–3 minutes is ideal.
- Speak naturally. You do not need to memorize a script.
Using a Computer
- Use your computer's built-in webcam or an external webcam.
- Position the camera at eye level.
- Sit somewhere quiet with good, clear lighting.
- Check that your microphone is working properly before recording.
- Keep your video to approximately 1–3 minutes.
- Speak naturally rather than trying to make it sound scripted.
Your 7-Step Testimonial Guide
You don't need to memorize a script or make your video perfect. Just tell your story naturally. These seven questions can help you know what to talk about.
The Problem
What problem were you experiencing with your heating or cooling?
The Frustration
How did the issue affect or frustrate you?
Your Search
How did you go about finding an HVAC company?
Why Service 1st?
Why did you decide to contact Service 1st Heating & Cooling?
The Experience
What was it like working with Service 1st Heating & Cooling?
The Results
How are things now that your heating or cooling issue has been fixed?
Your Recommendation
Why should someone watching choose Service 1st Heating & Cooling?
Remember: Your honest experience is what matters. Don't worry about getting every word right. Just speak naturally and tell us what your experience was like.
Annual December Draw
As a thank you for uploading your video, we’ll enter your name in our annual December draw.
Prize Details
One video submission will be selected at random. The winner will receive a $500 Service 1st Gift Certificate to use toward:
- New equipment
- Maintenance
- Repairs
- Filters
(No cash value)
Tell Us About Your Service 1st Experience
Thank you for taking a few minutes to share your experience with Service 1st Heating & Cooling.
A short, authentic video from a real customer can help another homeowner feel more confident when choosing an HVAC company.
Your video does not need to be professionally produced. A 1–3 minute video recorded on your phone or computer is perfect. Just speak naturally and tell us about your experience.
