About Us
About Service 1st Heating and Cooling
Welcome to Service 1st Heating and Cooling in Cambridge, Ontario. We are a locally-owned and operated company who is proud to provide customers with quality service for all their home comfort needs. Whether you require a service technician to complete maintenance on your existing equipment or it’s time to upgrade your system, we are able to assist you. We can also provide you with after-hours emergency service should the need arise.
Service You Can Count On. Products You Can Trust.
Our goal is 100% customer satisfaction. From exceptional customer service to innovative technology and everything in between, we will do everything it takes to earn your trust as a customer for life.
Bryant® products are built to stand the test of time. And Service 1st is always standing ready to help. We’re dedicated to doing Whatever It Takes® to keep you and your family comfortable and worry-free. Because reliability is what Bryant and Service 1st are all about.
In recognition of its commitment to quality, leadership, and excellence in the heating, ventilating and air conditioning (HVAC) industry, Service 1st Heating and Cooling has received the prestigious Circle of Champions Award from Bryant.
We Are An Elite Bryant Factory Authorized Dealer
Our technicians are trained in servicing all makes and models of furnaces, air conditioners and fireplaces. Our trucks are stocked to assist you when an emergency strikes. With years of experience under our belts, we have the knowledge and expertise to get the job done right… no hassles, no delays, just fantastic personal service.
So don’t trust your service work to a novice, trust the professionals from the Service 1st Team. All of our personnel are company employees, we do not hire any subcontractors. Our licensed installers and service technicians are in uniform and drive lettered company trucks.
Our office is located at 25 Struck Court – Unit #5, Cambridge.
Community Involvement
At Christmas and throughout the year we believe in supporting a local charity!
This year we have supported the 519 Community Collective feeding programs by:
- Donating items to the charity’s auctions
- Donating funds to help purchase their trailer for the New Beginnings program
- For Christmas Eve dinner, being held at the 519 Nourish Kitchen at 26 Ainslie St S in Cambridge, we were able to sponsor 100 meals.
For more information, please check out the 519CC website and the 519CC Facebook Group.
Book Your Free No Obligation Estimate
Request a quote to book your free estimate with no pressure to buy.
Meet Our Team
Silas Barrette
General Manager
Born in Hamilton, ON
Outside of work Silas likes to play with his kids and spend time together as a family. Being a supervisor requires him to have his phone with him all the time so he is on the phone a lot.
He enjoys: Dirt bikes, motor cycles and knitting.
His favorite drinks are: ice tea and steeped tea with two milks and one sugar.
His favorite cupcake is: a blueberry muffin
Silas said he has never met anyone famous if they even exist.
Brandon Heuser
Installation Supervisor/Service Technician
Born in Owen Sound, ON
Outside of work Brandon is a family man who likes motocross, cross country biking and kayaking with his son.
He enjoys: RC cars, dirt bikes, modifying cars, wake boarding, snowboarding and BMX. He also enjoys his grass and gardens.
His favorite drinks are: black coffee, water and light beer
with the occasional French Vanilla Cappuccino.
His favorite cupcake is: ALL cupcakes
A famous person Brandon has met is Tony Hawke
Philip Debe
Installation/Service Technician
Born in Fort Myers, Florida
Outside of work Philip likes to go fishing, build things, and do wood working whenever he gets the opportunity.
He enjoys: Learning about finance and how money works. He also likes to learn new things from watching YouTube or documentaries.
His favorite drinks are: iced tea and lemonade.
His favorite cupcakes are: Vanilla and red velvet
Addicted to: Arizona iced tea
Corey McCarthy
Maintenance/Service Technician
Born in Brampton, ON
Outside of work Corey enjoys video games, playing music and hanging out.
He enjoys: Music
His favourite drink is: Dr. Pepper
Famous person Corey has met: Marilyn Manson
Jaspreet Singh
Maintenance/Service Technician
Born in India
Outside of work Jas enjoys working out at the gym.
He enjoys: Hiking and archery
His favorite drink is: Black coffee
His favorite cupcake is: Chocolate
Famous person Jas has met: He has not yet met anyone famous.
Dislikes – Pet Peeves: Pears
Peter McCarthy
Home Comfort Specialist
Born in India
Outside of work Peter enjoys camping in his trailer with his wife Glenna and travelling from Coast to Coast in Canada.
He enjoys: Pickleball
His favorite drink is: Coffee
His favorite cupcake is: Chocolate
Famous person Peter has met: Zane Navratil top professional Pickleball champion
Addicted to: Playing Pickleball and hoping the Leaf’s win the Stanley Cup
Dislikes – Pet Peeves: Bad drivers especially at roundabouts
Paula Brown-Melo
Finance and Administrative Support
Born in Cambridge, ON
Outside of work Paula likes to listen to music, going to concerts, travelling, and spending time with family and friends.
Nickname: Petulia
She enjoys: Travel and music
Her favorite drinks are: ice tea and steeped tea with milk and a quarter teaspoon of sugar.
Her favorite cupcake is: Red velvet or peanut butter and chocolate.
Paula has met: Wendel Clark & Vanilla Ice.
Kathryn Bowman
Customer Care Coordinator
Born in Cambridge, ON
Outside of work Kathryn enjoys sending time with her grandchildren, gardening, and antiquing.
Nickname: Kat, Nana Kat and Momma Kat.
She enjoys: Travelling and road trips.
Her favorite drink is: Ice Tea.
Her favorite cupcake is: Red velvet.
A famous person Kathryn has met is: Steven and Chris at a taping of their TV show
Annette Horst
Director of Operations
Born in Summerside, PEI
Outside of work Annette likes to spend time with family.
She enjoys: Baking, cooking and reading recipe books.
Her favorite drinks are: Tea with double cream and sparkling water with lime.
Her favorite cupcake is: Red velvet
Famous people Annette has met are: Mickey Rooney, Paul Henderson, Ronnie Hawkins.
