Bryant FAD | Why Do We Stand Behind Bryant?

bryant factory authorized dealer logo

Bryant FAD stands for Bryant Factory Authorized Dealers. Only top performing Bryant dealers are given the opportunity to become a Bryant Factory Authorized Dealer. Service 1st is honoured to be a Bryant FAD and here’s why.

  1. Strict Requirements for Bryant FAD
  2. A Rich History of Home Heating & Cooling
  3. What You Can Expect from a Bryant FAD
  4. Industry Leading Products
  5. Committed to Inclusivity
  6. Circle of Champions

If you are looking for experienced, professional HVAC technicians in the Cambridge area, contact Service 1st. When you give us a call, you’ll always get to speak directly to one of our staff – you won’t have to worry about complicated answering machines or automated messages.

Bryant FAD (Factory Authorized Dealers)

1. Strict Requirements for Bryant FAD

hvac maintenance

Dealers must meet rigorous standards of excellence to become a Bryant FAD

Bryant Heating & Cooling Systems has a rigorous evaluation process in selecting which companies have the honour of becoming a Bryant Factory Authorized Dealer. Only the elite dealers can have this honour. To qualify, dealers must meet Bryant’s high standards for excellence. These dealers must excel in the following areas:

Technical Expertise: 

Technicians need to be trained by the Bryant Corporation factory on how to install, maintain, and repair HVAC systems manufactured by Bryant. These factory-trained technicians will get the job done right the first time. 

Transparent Business Practices: 

Dealers need to have a transparent billing structure so that you can expect to be given a detailed breakdown of all costs and work to ensure that it will fit into your budget.

Award-Winning Customer Service: 

Before being awarded the title of Bryant Factory Authorized Dealer, dealers must prove their ability to provide excellent customer service.

Bryant FAD

Service 1st is a Bryant Factory Authorized Dealer

The Bryant FAD initiative is a standards-based national endorsement that only a select few heating and cooling contractors receive. In order to maintain Bryant’s FAD status, dealers need to continually meet their incredibly high standards for excellence and in return Bryant backs these dealers up with a 100% Bryant satisfaction guarantee.

Service 1st is honoured to have been chosen as one of the elite Bryant Factory Authorized Dealers. We are proud to work exclusively with a company such as Bryant that is so committed to excellence. As a Bryant FAD we will continue to work hard to always meet and exceed your expectations, bringing you the best possible products and services in our industry.

2. A Rich History of Home Heating & Cooling

Learn more about Bryant’s rich HVAC history.

Bryant has a rich history of more than a century in the home heating and cooling industry. Charles Bryant founded Bryant Heating & Cooling in 1904 and from its inception, Bryant has always been committed to developing and delivering reliable products that meet and exceed homeowners’ expectations.

Over 100 Years of Experience:

Since 1904, Bryant has been earning the trust of clients all across Canada by providing them with dependable, worry-free comfort. From Charles Bryant’s original gas-fired boilers to today’s state-of-the-art home comfort technology, our standards have remained the same: hard-working and reliable comfort.

3. What You Can Expect from a Bryant FAD

new homeowners and hvac technician

There are many great benefits to working with a Bryant Factory Authorized Dealer

When you choose to work with a Bryant Factory Authorized Dealer you can expect the following products and services:

  1. You will get factory-authorized parts.
  2. You will enjoy all types of heating and cooling services from furnace installation to air conditioner repair.
  3. All our technicians are Red Seal Certified.
  4. You can receive extended warranties for Bryant products.
  5. You will get cutting edge HVAC technologies and techniques as well as business practices achieved through ongoing training offered by Bryant Corporation.
  6. You will be protected from liabilities because our factory-authorized dealers are licensed, insured, and bonded.
  7. You will receive our 100% customer satisfaction guarantee.

Very few HVAC dealers in Canada hold the prestigious title of being a Bryant Factory Authorized dealer. 

4. Industry Leading Products

ac maintenance cambridge: technician at home

All Bryant products are 100% run-tested before they leave our factory

Bryant Heating and Cooling Systems is Canada’s leader in heating and cooling technology. All of our products are manufactured in the United States and are 100% run-tested before they leave our factory. Bryant uses field trials to test product performance in real-world conditions. 

Our tested products are installed by actual Bryant dealers in real applications. Our engineers are then able to gather helpful insights that help us to be constantly improving our products. That’s why you can be sure that you are getting the best products possible when you choose Bryant.

5. Committed to Inclusivity

Bryant is committed to inclusivity in the industry. That’s why they have developed the Women in HVAC and True Heroes programs.

Bryant Women in HVAC: 

Established in 2015, Bryant’s Women in HVAC program recognizes the great contributions that women are making in the HVAC industry. 

This program helps women improve their skills and encourages an environment where women can succeed in heating and cooling.

True Heroes: 

Bryant’s True Heroes program allows local dealers to honour and recognize other people in their community who do “Whatever It Takes.”

True heroes

6. Circle of Champions

In addition to becoming a Bryant FAD, select dealers can also achieve the prestigious Circle of Champions Award from Bryant. In order to qualify for this honour, dealer must achieve the following:

  • Exemplify the highest of technical HVAC excellence and superb customer service levels, achieving Factory Authorized Dealer (FAD) status.
  • Demonstrate superior performance across several select scorecard categories

Service 1st has met these requirements and was bestowed the Circle of Champions Award from Bryant in recognition of their commitment to quality, leadership, and excellence in the heating, ventilating and air conditioning (HVAC) industry.

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Service 1ST: Your Bryant Factory Authorized Dealer in Cambridge

Chris Robbin Balsdon
Brandon Karl Heuser
Silas Roger Barrette

If you are looking for the best home heating and cooling experts in the Cambridge region, talk to the experienced team of HVAC professionals at Service 1st. We value professionalism, honesty, and a quality work. All of our technicians are highly trained and respectful of our clients’ homes. Whether you need maintenance, repairs, or HVAC replacements, we can help.

We have been serving homeowners in Cambridge and the surrounding areas for over 30 years and have a proven record of excellence. Whether it’s time to replace your air conditioner now or you want to learn more about what unit to buy in the future, we can help.

We are a locally owned and operated business that prides itself on the highest quality work and installation of the highest quality products. We have received the prestigious Circle of Champions award from Bryant – an honour that highlights our commitment to quality, leadership, and excellence in the HVAC industry. We are an Elite Bryant Factory Authorized Dealer and offer our customers the highest quality products and services.

bryant factory authorized dealer logo

“Completely happy with the service The young men were very friendly and out going. They arrived on time and set straight to work . They had the new system installed, up and running in a timely manner. They went above and beyond even doing a few extra bits for us.. I can not say enough about them. I highly recommend Service 1st to anyone.”

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