4 Years of Winning the Bryant FAD Status: What it takes to be a Bryant Factory Authorized Dealer

bryant factory authorized dealer logo

Only the best performing Bryant dealers are given the chance to become a Bryant Factory Authorized Dealer (FAD). For 4 years, Service 1st has been awarded the Bryant FAD status. Click on the following sections to learn more.

  1. What It Takes to Become a Bryant Factory Authorized Dealer
  2. Why Service 1st Works so Hard to Be a Bryant FAD
  3. Benefits of Working with a Bryant FAD

If you are looking for the best heating and cooling company in the Cambridge area, contact Service 1st. When you give us a call, you’ll always get to speak directly to one of our staff – you won’t have to worry about complicated answering machines or automated messages.

Service 1st Is Your Bryant Factory Authorized Dealer

1. What It Takes to Become a Bryant Factory Authorized Dealer

Bryant Factory Authorized Dealer

Service 1st has what it takes to be your Bryant Factory Authorized Dealer

Not every Bryant dealer can earn the title of being a Bryant Factory Authorized Dealer. The Bryant FAD initiative is a standards-based national endorsement that only a select few heating and cooling contractors receive.  

Bryant Heating & Cooling Systems follows a strict evaluation process for choosing which HVAC companies have the honour of becoming a Bryant Factory Authorized Dealer. Only the cream of the crop can achieve this honour. To qualify, dealers must meet Bryant’s high standards for excellence and excel in the following areas:

Providing Award-Winning Customer Service: 

Our customers are the most important part of our business and we want to treat them as such. Before being awarded the title of Bryant Factory Authorized Dealer, dealers must prove their ability to provide excellent customer service.

Demonstrating Technical Expertise: 

Providing the best products that are installed by highly trained personnel is also extremely important to Bryant. Technicians need to be trained by the Bryant Corporation factory on how to install, maintain, and repair HVAC systems manufactured by Bryant. With this type of in-depth and extensive training, you can be sure that our factory-trained technicians will get the job done right the first time. 

Using Transparent Business Practices: 

Transparency is also important to Bryant. Dealers need to have a transparent billing structure so that you can expect to be given a detailed breakdown of all costs and work to ensure that it will fit into your budget.

2. Why Service 1st Works so Hard to Be a Bryant FAD

hvac maintenance

Service 1st has met the requirements of a Bryant FAD for four years.

It takes a lot of hard work and commitment to achieve and maintain the high standards required to become a Bryant Factory Authorized Dealer and Service 1st has met those requirements for four years. Here’s why we do it.

Committed to Excellence: 

As a company, we are committed to excellence that’s why we are proud to work with a company such as Bryant, that shares our same commitment. We promise to always work hard to meet and exceed your expectations by bringing you the best possible products and services in our industry.

Peace of Mind for Our Customers: 

Service 1st is pleased to have been chosen as one of the elite Bryant Factory Authorized Dealers because this means that you and all our customers can enjoy the peace of mind that comes with knowing you are working with the best in the heating and cooling industry. We want you to feel confident in our abilities and feel secure that your HVAC system is safe and will function properly and efficiently every time you need it to.

Need to Continuously Excel:

Once you become a Bryant FAD, you need to continuously work hard to maintain it. In order to keep Bryant’s FAD status, dealers need to constantly meet Bryant’s incredibly high standards for excellence and in return Bryant backs these dealers up with a 100% Bryant satisfaction guarantee.

3. Benefits of Working with a Bryant FAD

new homeowners and hvac technician

You can be sure of our 100% Satifaction Guarantee

There are many benefits to choosing a Bryant Factory Authorized Dealer. Here are some of the top ones:

100% Customer Satisfaction Guaranteed: 

When you work with a Bryant Factory Authorized Dealer you can be confident that the products they install are going to work and be installed properly. That is because the company that makes those products, Bryant, backs their Factory Authorized Dealers, one hundred percent. 

Treated with Respect: 

Bryant Factory Authorized Dealers will treat you and your property with respect. They will treat you the way they would want to be treated themselves. They will leave their work area clean and neat. During the time that they are in your home, you are all that will matter to them. They will treat you and your home with respect and always go above and beyond with their customer service.

You Will Be Taken Care of: 

Bryant FADs know that the only reason they are in business is to take care of you, the homeowner. You will be educated by a dealer who is factory trained and feel great knowing that the technicians working on your heating and cooling equipment are NATE (North American Technician Excellence) certified. 

NATE is a non-profit organization the certifies professionals to work in the HVAC industry in Canada and the U.S. In order to be NATE certified, you need to go through a series of knowledge and experience-based testing as well as follow-up training and testing every two years.

Protected from Liabilities:

Bryant Technician working during furnace inspection

Bryant Factory Authorized Dealers are licensed, insured, and bonded.

When you work with a Bryant FAD, you can be assured that you will be protected from any liabilities. That’s because our factory-authorized dealers are licensed, insured, and bonded.

Cutting Edge Technologies: 

Bryant is committed to offering ongoing training to our technicians so you can be sure that you are getting the latest in cutting edge HVAC technologies and techniques. Bryant Heating and Cooling Systems is Canada’s leader in heating and cooling technology.

The Best HVAC Products: 

All of Bryant’s products are manufactured in the United States and are 100% run-tested before they leave the factory. Bryant uses field trials to test the performance of their products in real-world conditions.  

Our tested products are then installed by actual Bryant dealers in real applications. Through these trials, our engineers are able to gather helpful insights that enable us to be constantly improving our products. That’s why you can be confident that you are getting the best HVAC products possible when you choose Bryant.

Extended Warranties:

You will also receive extended warranties for your Bryant products and you can be sure that you will be given factory-authorized parts.

You Can Trust Service 1ST: A Bryant Factory Authorized Dealer in Cambridge

Silas Roger Barrette
Chris Robbin Balsdon
Brandon Karl Heuser

If you are looking for the best home heating and cooling experts in the Cambridge region, talk to the experienced team of HVAC professionals at Service 1st. We value professionalism, honesty, and a quality work. All of our technicians are highly trained and respectful of our clients’ homes. Whether you need maintenance, repairs, or HVAC replacements, we can help.

We have been serving homeowners in Cambridge and the surrounding areas for over 30 years and have a proven record of excellence. Whether it’s time to replace your air conditioner or you want to learn more about what unit to buy in the future, we can help.

We are a locally owned and operated business that prides itself on the highest quality work and installation of the highest quality products. We have received the prestigious Circle of Champions award from Bryant – an honour that highlights our commitment to quality, leadership, and excellence in the HVAC industry. We are an Elite Bryant Factory Authorized Dealer and offer our customers the highest quality products and services.

bryant factory authorized dealer logo

“Chris and his apprentice were very professional, knowledgeable and friendly.  They showed up in a timely manner and offered great advice on my furnace and humidifier.  I am a very satisfied customer!

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