Cambridge HVAC – The Service 1st Difference: a comprehensive look at our installation process!

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Cambridge HVAC Installations

How Service 1st Stands Out Above Others: Quality Installation & Maintenance

Cambridge HVAC & Heat Pump Installation: Whether you are looking for a new ac or heat pump installation this summer, Service 1st can provide you with the highest standards of customer service and satisfaction. 

Service 1st is dedicated to delivering the best customer service to each and every customer. We will always provide you with service you can count on and products you can trust. You can rest assured that our highly trained technicians are always there to support you. 

Here is a comprehensive look at our installation process, so you can see how we stand out above the competition. Use the menu below to jump ahead to a particular section detailing what you can expect during our quality installation and maintenance process: 

1. Before Your Installation: In-Home Consultation

2. Our Quality Installation Process

3. After Your Installation: Clean-up & Final Walkthrough

4. What Is a Heat Pump and How Is it Different From a New AC?

To learn more about all of the topics above, continue reading. Or, if you’re ready for a new AC or heat pump installation, contact the HVAC experts at Service 1st. When you give us a call, you’ll be connected right away with one of our staff. You won’t have to worry about call centres or working through complicated automated messaging systems. Instead, you’ll get to talk to our professional staff who can help you as soon as you call.

1. Before Your Installation: In-Home Consultation

new homeowners and hvac technician

Cambridge HVAC Installation: At Service 1st all our installations begin with an in-home consultation.

Before we perform any HVAC installation, we will meet with you to do an in-home consultation. This consultation will help us determine the proper sizing of equipment for your home. We will provide you with a free, no obligation quote. You will not be pressured and our highly trained technician will answer any questions you might have. 

No Obligation Quote: 
Your free, no obligation quote will include a list of all the equipment being installed and it will show you the agreed upon price. We will also sign this quote.

Before your installation, you will let us know how you will be paying. For your convenience, we do offer financing. You can learn more about our affordable financing options here.

Installation Date: 
We will set an installation date that is that is suitable for your schedule.

Preparation for Installation: 
Before the agreed upon installation date, we ask that you prepare by doing the following:

New AC or Heat Pump Installation: 
Please remove any required plants/shrubs that may be in the way of the new ac or heat pump placement.

Furnace Installation: 
Please clean the area around where the new furnace is to be installed.

2. Our Quality Installation Process

cooling energy saving tips

Cambridge HVAC Installations: Only Service 1st employees will perform your installation – we never use subcontractors.

Service 1st Installers: 
Service 1st installers will always arrive at your home in a Service 1st uniform, so you can easily recognize them. Unlike other Cambridge HVAC companies, we never use subcontractors. All of our employees work for Service 1st Heating and Cooling. You can be assured that all of our technicians are licensed and insured to work in your home.

Installation Timing:
Our installers will arrive at your home, promptly, at a mutually agreed upon time. You can expect the entire installation process to take between 4 and 7 hours depending on what equipment is being installed. Please note that some jobs might require a second day if 
duct work modifications are needed.

New AC and Heat Pump Installation

If you are getting a new AC or heat pump installation, we will do the following (if you are not sure about the difference between an AC and a heat pump, read section #4):

  • Remove your old equipment. 
  • Install new indoor evaporator coil, new outdoor condensing unit on an equipment pad, and level the unit. 
  • Install new line set/refrigerant line. 
  • Disconnect box, drain tubing, and make necessary electrical connections. 
  • Commission the equipment to ensure there are no refrigerant leaks. 

Our technicians will always follow the manufacturers’ specific guidelines, ensuring proper connections and optimal performance. 

Furnace Installation

furnace installation

Service 1st is a Cambridge HVAC company that provides high quality furnace, ac, and heat pump installation.

If you are getting a new furnace installation, we will do the following:

  • Remove your old equipment.  
  • Put new furnace in place and make any necessary duct work modifications, gas line, or electrical connections. 
  • We have our own sheet metal shop so we can make sure your duct work modifications are done correctly.  
  • Install a new thermostat. 
  • Test the new furnace to ensure it is operating safely and efficiently.  

You can be sure that our Service 1st technicians will always follow the manufacturers’ specific guidelines, ensuring proper connections and optimal performance.

3. After Your Installation: Clean-up & Final Walkthrough

Removal of Old Equipment:
We will remove all the old equipment from your home so you don’t have to worry about it. Service 1st cares about the environment, so all the metal, copper, and cardboard will be properly recycled. We also reclaim refrigerant with safe and proper procedures to make sure that there is no release back into the environment.

Clean the Area:
We will make sure that all the areas where we were working are swept clean and free of any materials or debris. The area of your home will be left in the same condition that we found it in. 

Our Final Walkthrough:

energy efficiency tips

Our technician will do a final walkthrough and will answer any questions you may have.

Once the installation is complete, we will do a final walkthrough. Our technician will go over the following with you:

  • Safety
  • Maintenance
  • Warranty
  • Equipment
  • Thermostat operation

The technician will also answer any questions that you might have. 

We will collect your final payment at this time and will leave you with a Homeowners binder. This binder includes your warranty and maintenance information as well as helpful HVAC tips. 

If you are not sure about the difference between a heat pump and an air conditioner/furnace, continue reading below.

4. What Is a Heat Pump and How Is it Different From a New AC?

new ac

Cambridge HVAC: Air conditioners cool your home while heat pumps can cool and heat your home.

A heat pump is a heating and cooling system that transfers heat from one place to another. In the summer, a heat pump will extract heat from inside your home and transfer it outside to cool your home. Then during the winter months, it will extract heat from the air or ground outside your home and transfer it inside to warm your home.

Heat pumps are incredibly energy-efficient because they don’t generate heat; they simply move heat from one place to another. This makes them a great alternative to traditional heating and cooling systems, which can be very expensive to operate.

 Getting a heat pump installation done in your home will result in lower energy usage and bills, saving you tons of money! 

What's the difference between a heat pump and a traditional AC/Furnace?

A heat pump can both heat and cool your home. An air conditioner can only cool your home and a furnace can only heat your home. An air conditioner is typically paired with a furnace that way you have heat during the cold months and cooling during the warm months.

Looking for the Best Cambridge HVAC Company to Do Your Installation? Contact Service 1st

Silas Roger Barrette
Brandon Karl Heuser
Chris Robbin Balsdon

If you are looking for the best Cambridge HVAC company to give you the highest quality installation, you can rely on the experienced team of HVAC professionals at Service 1st. We value professionalism, honesty, and a quality work. All of our technicians are highly trained and respectful of our clients’ homes. Whether you need maintenance, repairs, or HVAC replacements, we can help.

We have been serving homeowners in Cambridge and the surrounding areas for over 30 years and we have a proven record of excellence. Whether it’s time to replace your air conditioner or you want to learn more about what unit to buy in the future, we can help.

We are a locally owned and operated business that prides itself on the highest quality work and installation of the highest quality products. We have received the prestigious Circle of Champions award from Bryant – an honour that highlights our commitment to quality, leadership, and excellence in the HVAC industry. We are an Elite Bryant Factory Authorized Dealer and offer our customers the highest quality products and services.

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“We had an amazing experience with this company. If we ever move and need to upgrade/replace our Heating/Cooling — we will be using Service 1st again. Corey was very friendly and knowledgeable during his initial assessment. He was quick to get an appointment set up with Peter who explained what our best options were for new equipment. Peter also explained the basics behind the Home Energy Rebates.

Brandon and Sam were amazing when in our home to install the new equipment and clean the air ducts. They were very respectful of our home and made sure to leave things clean.

We’ve had zero issues with our furnace or heat pump. We’ve noticed a significant decrease in our energy consumption — comparing June 2022 (using our old AC unit) vs June 2023 (our new heat pump).”

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